Terms of Service
Effective Date: August 2026 • Hope Upper Cervical Spine Center
1. Agreement to Terms
By accessing and browsing this website, you agree to comply with and be bound by these Terms of Service, all applicable state and federal laws, and local regulations. If you do not agree with any part of these terms, please do not use this website.
2. Medical & Health Disclaimer
The content, case studies, videos, and articles provided on this website are for educational and informational purposes only. They are not intended as medical advice or as a substitute for professional clinical evaluation. Submitting a consultation inquiry does not establish a doctor-patient relationship until a formal clinical examination is conducted.
3. Intellectual Property Rights
All content, graphics, photographs, logos, articles, and design elements on this website are the proprietary property of Hope Upper Cervical Spine Center and are protected by applicable intellectual property laws.
4. Limitation of Liability
Hope Upper Cervical Spine Center and its staff will not be liable for any damages arising out of the use or inability to use the materials on this website.
5. SMS & Mobile Messaging Terms
By opting in to receive SMS text messages from Hope Upper Cervical Spine Center (operated in partnership with Mad Dogs Daughter / Upper Cervical Connect) via consultation or contact forms, you agree to these terms:
- Program Description: Messages include appointment confirmations, reminders, care updates, and scheduling coordination with Dr. Joey Kramer and clinical staff.
- Frequency: Message frequency varies based on your consultation schedule and clinical follow-up needs.
- Rates: Message and data rates may apply depending on your cellular mobile provider plan.
- Opt-Out: You may cancel the SMS service at any time by replying STOP to any text message received.
- Help & Support: For assistance, reply HELP to any message or call our Southlake clinic directly at (972) 638-0994.
- Carriers: Mobile carriers are not liable for delayed or undelivered messages.
Review our Privacy Policy for details on how we safeguard your mobile data.
6. Contact Information
Hope Upper Cervical Spine Center
500 N Carroll Ave, Suite 110, Southlake, TX 76092
Phone: (972) 638-0994